Inbound Billing and Settlement - Bilingual; English​/Korean

Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred

We are looking for an experienced professional to manage settlement activities for our freight forwarding business, focusing on accurate customer billing, carrier audit, and process improvement.

• Responsible for settlement related to freight forwarding business
• Reinforce relationship with customers and carriers by leading effective and continuous communications
• Prepare regular settlement status report for SDSA management, customers, carriers, and headquarters
• Improve settlement processes by developing automated processes to reduce manual processing
• Process customer billing accurately on or before deadlines as per requirements and company policy for each division
• Manage, analyze & prepare correction forms for billing corrections in access database
• Review and discuss essential freight documentation that supports charges invoiced and is required for payment
• Use accounting knowledge & work experience and possess understanding of how billing functions affect P&L
• Audit carrier freight bills and interpret tariffs and contracts
• Work with internal technologies required for daily functions
• Investigate and diagnose potential errors and duplicate carrier billing
• Perform ad-hoc reporting, as required
• Perform other job related duties as required

• Experience in AR & AP, invoicing, customer service, or transportation/logistics related experience
• Bachelor’s Degree
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Effective written and verbal communication skills to communicate with various levels of the organization
• Proficient with Outlook, Microsoft Office applications PowerPoint, Word
• Proficient with Excel, especially v-lookups and pivot tables
• Ability to work overtime when needed

Salary: $30 - $34 per hour

All your information will be kept confidential according to EEO guidelines.