Tax Specialist

• Provide support to clients regarding payroll taxes remitted on their behalf
• Resolve tax agency notices accurately and in a timely manner
• Resolve tax discrepancies from beginning to end
• Handle federal, state, and local tax return and payment submissions
• Strategize with peers and leadership on root causes of notices and filing processes
• Anticipate problems, plan tasks, and execute solutions to provide world-class customer service
• Maintain client tax setup, including third-party details, account numbers, unemployment rates, disbursement methods, and withholding frequencies
• Validate and evaluate requests from clients and internal partners to assign workflow and volume

• 2+ years of payroll tax payment or filing experience
• Experience with multi-state and multi-client payroll taxes
• Payroll Service Bureau (SBO) experience is a strong prospect qualification
• Expertise in Microsoft Office, including Excel, Word, and Outlook
• Ability to communicate with team members, agencies, and clients for notice resolution
• Previous payroll technology skills
• Advanced MS Excel skills
• Experience with payroll software systems;
  Evolution Payroll software preferred, but not required
• Payroll tax software systems experience preferred
• High School Diploma or GED
• Must be legally authorized to work in the US
• Asure is unable to sponsor or transfer Visas

Demonstrates expertise in payroll tax processes, including multi-state and multi-client payroll tax management, while providing exceptional customer service and effective communication with clients and agencies.

• Payroll Tax Payment Experience
• Multi-State Payroll Tax Experience
• Payroll Service Bureau Experience
• Advanced MS Excel Skills
• Payroll Software Systems Experience

• Payroll Tax Filing
• Tax Discrepancy Resolution
• Federal Tax Return Submission
• State Tax Return Submission
• Local Tax Return Submission
• Client Tax Setup Maintenance
• Payroll Technology Skills
• Workflow Assignment
• Tax Agency Communication
• Problem Anticipation and Resolution

• Customer Service
• Team Collaboration
• Communication Skills
• Problem-Solving

• High School Diploma
• GED

• Payroll Taxes
• Tax Agency Notices
• Tax Discrepancies
• Client Management
• Disbursement Methods

• Microsoft Office
• Excel
• Word
• Outlook
• Evolution Payroll Software
• Payroll Tax Software Systems