Receptionist, Administrative​/Clerical

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.

At Foundation Building Materials (FBM), the Receptionist plays a crucial role as the first point of contact for visitors, clients, and employees. This position is responsible for front desk operations, providing excellent customer service, and ensuring a welcoming environment. The Receptionist handles a variety of administrative tasks including answering phones, directing inquiries, scheduling appointments, mail receipt/distribution, and maintaining the reception area.

This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

• Greet and welcome visitors in a friendly and professional manner, either by phone or in person
• Answer and direct incoming phone calls to the appropriate departments or branches
• Notify team members of visitor arrivals and ensure prompt attention
• Maintain the reception area’s cleanliness and tidiness
• Oversee sign-in sheets and ensure visitors follow check-in procedures

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock breakrooms with general supplies, snacks, and beverages as needed
• Provide general information and assistance to guests while maintaining updated directories

• Handle inquiries and requests with tact and efficiency, escalating when necessary
• Coordinate courier services and manage deliveries
  
  Sort and distribute incoming mail and packages
• Maintain communication with various departments to ensure smooth operations

• Monitor and ensure the proper use of guest security badges
• Maintain awareness of visitor traffic and report any suspicious activity
• Support adherence to safety protocols at the front desk and throughout the office

• Perform other duties as assigned to support administration and corporate objectives

• Previous experience in a receptionist, administrative, or customer service role preferred
• Familiarity with office management procedures and basic accounting principles is a plus
• Excellent verbal and written communication skills; bilingual capabilities (Spanish) preferred
• Strong interpersonal skills with a customer-oriented attitude
• Ability to multitask and manage time effectively in a fast-paced environment
• Strong organizational skills with keen attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners)
• Professional demeanor and positive attitude
• Ability to work independently and as part of a team
• High level of integrity, reliability, and confidentiality
• Ability to remain calm and efficient under…