Document Custody Operations Analyst - Assistant Vice President

Job Description

Job Title Document Custody Operations Analyst

Corporate Title Assistant Vice President

Location Santa Ana, CA

Document Custody Operations is responsible for the day management, planning, and execution of the Document Custody business. The Operations Analyst position within File room Operations team is responsible for the physical receiving, storage, release, and shipment of all loan files processed for the Document Custody business unit. The Santa Ana distribution facility is approximately 85,000 square feet and houses approximately 15 million files for 200+ customers.

Your role will be leading an operational team in a rapidly growing Document Custody business. The role requires the ability to multi-task and lead a large team in a faced paced distribution environment.

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• Generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift, and volunteer programs

• Within the File Room operations you will be assigned to one of the following teams. We have a fungible labor environment and analysts will be cross trained on different teams and can be assigned according to business needs
• Receiving team- receive, label, sort, and register all inbound files that arrive in the facility
• File Put away- scan all files to a shelf location
• Order Fulfillment- pick and pack orders scheduled for release and shipping
• Inventory Control & Audit- intra and inter facility transfers, internal orders, audit, inventory related projects management
• File Release and Shipping- release and ship orders

• Relevant experience in a lead role in a distribution environment managing a team of 30+ people
• Basic Microsoft Excel knowledge. Advanced excel skills a plus
• ERP or WMS system experience. Embtrust experience a plus
• Experience working with Zebra Handheld scanners used for putaway and retrieval a plus
• Previous Document Custody experience or experience with Mortgage documents a plus
• Experience working with staffing agencies and leading a temporary workforce

• Effective leadership and communication skills
• Detail oriented, Positive, dedicated, motivated, customer focused attitude
• Creative, open minded and innovative thinker who is always willing to participate in operational improvement and change
• Ability to manage and prioritize numerous tasks concurrently
• Able to operate calmly and efficiently in a high volume, fast-paced atmosphere that maintains a very low margin of error

It is the Bank s expectation that employees hired into this role will work in the Santa Ana, CA office in accordance with the Bank s working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in California is $65,000 to $107,250. Actual salaries may be based on a number of factors including, but not limited to, a candidate s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.  

to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank s California Privacy Notice…