Business Analyst

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas.

We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!

The Business Analyst will perform business and systems analysis of current business practices, processes, and workflows across assigned departments and business areas. The primary responsibility of this role is the day-to-day administration, configuration, and maintenance of the Loan Origination System (LOS), including writing and maintaining business rules and logic using the platform s JavaScript-based scripting engine.
This role is
based in Santa Ana, CA and requires working on-site.

Essential Responsibilities:

• Be the subject matter expert on the Loan Origination System (LOS) and its configuration.
• Write, test, and maintain business rules, stipulations, decision logic, and workflow formulas using the LOS platform s JavaScript-based scripting engine.
• Manage LOS user accounts, roles, and permission assignments; process access control changes as requested.
• Test all system configuration changes in the QA environment prior to production deployment; obtain requester sign-off before pushing changes to production.
• Act as the primary liaison between internal stakeholders and LOS vendor support; log, track, and escalate bugs and feature requests on behalf of the organization.
• Track and manage system issues and enhancement requests using issue tracking tools such as Jira; monitor ticket status and communicate updates to affected teams.
• Manage field mapping and data integration touchpoints between the LOS and connected third-party systems.
• Act as a strategic partner and liaison between the user community and the technical applications development staff.
• Coordinate cross-functional communication during system maintenance windows, outages, and releases; keep impacted teams informed and verify systems after restoration.
• Conduct periodic audits of system outputs and third-party vendor data to identify discrepancies, exceptions, and opportunities for improvement.
• Document business processes, standard operating procedures, and project status.
• Manage own workload and meet deadlines while responding to frequent, competing requests across multiple departments.
• Recommend changes to management in support of organizational goals and objectives.
• Other duties as assigned.

• Bachelor s Degree or equivalent work experience required.
• 3+ years of experience as a Business Analyst or Systems Analyst within the auto finance and/or finance industry is required.
• Extensive experience with loan originations is required; prior experience administering a Loan Origination System is a plus.
• JavaScript proficiency required
  — used to configure business rules, stipulations, and workflow logic within the LOS scripting engine; candidates should be comfortable with ES6+ syntax including array methods, object manipulation, and conditional logic.
• Experience with issue tracking and…