Receptionist - State Farm Agent Team Member

Receptionist
- State Farm Agent Team Member

Full Time in Santa Ana - CA

I opened my agency in 2016 and currently lead a team of four. My State Farm journey began in college when I worked part‑time as a team member before building my career as a personal banker and eventually returning to open my own agency. Outside of work, I'm a parent of two young children and enjoy animals, plants, being outdoors, and relaxing with my family.

Our agency offers health benefits, a Simple IRA, paid holidays, vacation time, and a strong commitment to work‑life balance. We want our team members to have the opportunity to grow professionally, maximize their earning potential, and enjoy a rewarding long‑term career. Our culture is straightforward, respectful, and drama‑free. We get along well, work together to provide great service, and stay focused on achieving our goals.

I'm looking for someone who is sincere, patient, considerate, and team‑oriented, with the motivation to help our agency grow while reaching their own professional and financial goals.

Ngoc Phung
- State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist
- State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 - $60,000.00 per year

• Hiring Bonus
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule