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Leasing Consultant - Residential

Job in Santa Ana, Orange County, California, 92725, USA
Listing for: Decron Properties
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below

The Reserve at South Coast Apartments, 3124 South Main Street, Santa Ana, California, United States of America

Job Description

Posted Monday, January 12, 2026 at 11:00 AM | Expires Friday, March 13, 2026 at 9:59 AM

Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

Position Summary

Essential Duties and Responsibilities

Greet and assist residents, prospective residents, and vendors with professionalism and courtesy. Respond to inquiries via phone, text, email, and in person

Conduct property tours, highlighting community features, available units, and apartment amenities

Explain lease terms, pricing, policies, and application procedures clearly and accurately

Assist applicants through the leasing process, including screening, income requirements, applicable fees, and documentation

Prepare lease agreements, renewals, and related paperwork in compliance with company procedures including utility information, pet policies, parking, additional fees as applicable, and co‑applicants

Maintain an up‑to‑date knowledge of available units, rental rates, occupancy, and current promotions

Follow up with prospects and maintain strong, consistent communication to maximize leasing conversion rates

Monitor local competition, including pricing trends, occupancy, and amenities to support leasing strategies

Support marketing efforts, including posting online ads and distributing materials, and social media content

Assist in organizing resident events and fostering a positive community atmosphere

Address resident questions and elevate complex issues to the Community Manager when necessary

Assist with community inspections and curb appeal checks

Participating in team huddles

Back up team members as needed

Other duties as assigned

Required Qualifications

High school diploma or equivalent

1+ years of customer service, sales, or administrative experience

Excellent interpersonal and communication skills

Strong organizational skills and ability to multitask

Proficiency in Microsoft Office (Word, Outlook, Excel)

Ability to work weekends and a flexible schedule as needed

Professional appearance and demeanor

Comfortable using property management systems and technology tools

Preferred Qualifications

Previous experience in multi‑family residential leasing

Familiarity with Yardi, App Folio, or similar property management software

Bilingual in English and Spanish or another language commonly spoken in the area

Work Environment and

Physical Requirements

Combination of office and on‑site apartment tours

Frequent walking, standing, and climbing stairs during property tours

Ability to lift up to 25 pounds

Ability to work both indoors and outdoors in varying weather conditions

Company Values

All team members are expected to uphold and model our core values:

Integrity – We do what’s right, even when no one is watching.

Community – We foster collaboration and connection with those we serve.

Joy – We bring positivity and appreciation to our work.

Pride – We take ownership and celebrate a job well done.

Personal Responsibility – We hold ourselves accountable to commitments and results.

Continuous Improvement – We embrace feedback, learning, and innovation.

Equal Opportunity Statement

Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign other duties as necessary. This job description does not constitute a contract of employment and does not change the at‑will employment relationship.

#IND
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Thank you for applying for a position at Decron Properties!

The Reserve at South Coast Apartments, 3124 South Main Street, Santa Ana, California, United States of America

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