Senior Customer Care Lead — PSA; Onsite Santa Ana
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-02-28
Listing for:
Collectors Universe Inc.
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading collectibles service provider is seeking a Senior Customer Care Team Lead to join their team in Santa Ana, California. This full-time position requires 6+ years of customer service experience and excellent communication skills. Responsibilities include handling elevated customer inquiries, mentoring fellow representatives, and ensuring high-quality service across all communications. The ideal candidate will also be familiar with Salesforce and enjoy a dynamic work environment with supportive benefits.
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Position Requirements
10+ Years
work experience
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