Senior Customer Relations & Support Lead

A leading collectibles company in Santa Ana, CA is seeking a Senior Customer Relations Lead to oversee operations in the Customer Response Center. This role involves mentoring staff, ensuring response turnaround times, and collaborating with the Claims department to resolve customer issues. Ideal candidates have over 5 years of customer service experience and strong communication skills. Additional requirements include an Associate's degree and the ability to manage difficult situations professionally.

Join a company committed to supporting collectors globally.
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