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Vault Customer Care Lead — Data-Driven Ops; Santa Ana
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-03-11
Listing for:
Collectors
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A leading collectibles service provider in Santa Ana, CA is seeking a Customer Care Manager for the Vault division. This role requires over 7 years of customer service experience and at least 3 years supervising a team. The Manager will define KPIs, manage staff, and ensure high customer satisfaction during peak service periods. Additional expectations include excellent communication skills and the ability to implement process improvements.
The role offers a competitive salary and various benefits.
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