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Customer Success Lead: End-to-End SaaS & E‑commerce

Job in Santa Ana, Orange County, California, 92701, USA
Listing for: Wayvia
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Ecommerce
  • Business
    Customer Success Management, Ecommerce
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Wayvia is seeking a Customer Success Manager to own a designated book of business from post-implementation through renewal, managing onboarding, adoption, and renewals with no handoff. You will be the main day-to-day contact, building relationships across teams and acting as a trusted advisor to brands.

You will translate platform data into client strategy, deliver executive-level QBRs and create success plans to drive retention and growth.

Join us at Wayvia as our next Customer Success Lead:
End-to-End SaaS & E‑commerce in Irvine, CA, United States.

Consider building your career as a Customer Success Lead:
End-to-End SaaS & E‑commerce at Wayvia.

The Customer Success Lead:
End-to-End SaaS & E‑commerce position in the Management & Operations, Sales field is open for applications.

We have an opening for a Customer Success Lead:
End-to-End SaaS & E‑commerce in Irvine, CA, United States within Management & Operations, Sales.

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