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Entry-Level Customer Success Associate

Job in Santa Ana, Orange County, California, 92725, USA
Listing for: Colonial Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 32000 USD Yearly USD 28000.00 32000.00 YEAR
Job Description & How to Apply Below

APP is seeking a Customer Success Specialist to support the Customer Success Specialists II/III and Sales team, cross-train across Quotes, Orders, and Ship desks, and ensure accurate tracking of change orders in Excel. The role emphasizes collaboration with the CSS team to deliver a seamless customer experience and adherence to company policies.

Ideal candidates will have strong communication, quick learning ability, and data-entry accuracy.

We invite applications for the Entry-Level Customer Success Associate position located in Santa Ana, CA, United States.

Join Colonial Group and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Entry-Level Customer Success Associate role at Colonial Group, based in Santa Ana, CA, United States.

We are looking to fill the Entry-Level Customer Success Associate position at Colonial Group in Santa Ana, CA, United States.

Position Requirements
10+ Years work experience
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