Head of Customer Service & Success
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep, Client Relationship Management
Delta System & Software, Inc. is seeking a Senior Customer Service Manager to lead day-to-day ticket operations across telehealth platforms, ensuring timely, accurate, and empathetic resolutions.
You will build scalable CS processes, hire and coach a team, establish KPIs, and partner with Compliance, Sales, Product, and IT to drive data-driven improvements and a customer-first culture. This role also shapes the long-term CS structure and maintains knowledge resources.
This role is for the Head of Customer Service & Success role at Delta System & Software, Inc.
We invite applications for the Head of Customer Service & Success position located in Santa Ana, CA, United States.
The following role is for a Head of Customer Service & Success with Delta System & Software, Inc.
Our team is growing, and we are hiring a Head of Customer Service & Success in Santa Ana, CA, United States.
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