Customer Care Training Architect - Senior Lead
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Collectors is seeking a Senior Customer Care Training Lead to oversee the PSA Customer Care training program at the Santa Ana headquarters. You will organize, document, and execute training sessions for all employees and maintain the training curriculum across departments.
You will collaborate with Operations, Customer Care, and management to ensure consistent content, quality, and timely delivery while guiding staff through onboarding and ongoing development.
Are you ready to take on the Customer Care Training Architect
- Senior Lead role at Collectors Universe Inc.?
We appreciate your interest in this position.
Join Collectors Universe Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Care Training Architect
- Senior Lead role at Collectors Universe Inc., based in Santa Ana, CA, United States.
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