Supervisor Diagnostic Imaging Services

Job Summary

Within a full-service Diagnostic Imaging Department, supervises the daily activities, patient flow, operations, clinical procedures and performance of Diagnostic Imaging Technologists on a regularly scheduled shift for an assigned work area/unit such as, but not limited to, diagnostic radiography, fluoroscopy, contract studies, special procedures, mammography, computed tomography, ultrasound, MRI. Integrates assigned areas/units administrative and clinical services, processes and procedures with departmental and organizational business goals/objectives.

• Upholds Kaiser Permanente Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Schedules Technologists and patients/exams/procedures and assigns daily work.
• Reviews clinical tests, documentation, records and procedures for quality and in assigned area monitors work and clinical processes, procedures and systems to ensure quality, patient care and clinical standards/goals are achieved.
• Assists in the design and implementation and improvement of a department-wide quality management/assurance program.
• Supervises daily work procedures and performance of D.I. Technologists.
• Monitors and reviews performance of staff and participates in formal performance evaluation procedure with appropriate departmental manager.
• Quality checks radiographs/film for diagnostic quality.
• Analyzes D.I. Technology administrative and clinical procedures, processes and systems in terms of quality, cost, efficiency and productivity metrics and makes appropriate recommendations to modify/improve.
• Implements/monitors policies, procedures standards and clinical protocols in order to ensure quality patient care.
• Monitors and reports compliance on an on-going basis.
• Ensures compliance with TJC, NCQA, MQSA, and other applicable local, state and national standards, requirements and regulations.
• Addresses and resolves patient complaints/issues.
• Ensures that supplies, tech and radiation generating equipment are utilized safely and in accordance with all departmental, organizational, local, state and federal radiation control/safety/protection requirements.
• Implements and monitors radiation safety program in order to minimize radiation exposure and prevent unnecessary exposure.
• Conducts regular and special radiation surveys in accordance with local, state and federal requirements.
• Develops timely and accurate work load, statistical and operating reports and makes appropriate recommendations to improve productivity and utilization of staff, equipment and materials.
• Resolves on a first level human resources and labor relations issues.
• Assume other activities and responsibilities from time to time as directed.