Onboarding & HR Coordinator

Join Team FSSI and Become an Employee-Owner!

FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

Monday - Friday, full-time hours between 8 am - 5 pm. This position works onsite.

This role is more than just HR administration; it's about creating first impressions that last. From coordinating pre‑employment steps and partnering with internal teams to ensure everything is ready for each new hire, to facilitating orientation, you'll directly shape the employee experience from day one. You'll play a key role in ensuring every new hire feels welcomed, prepared, and confident as they begin their journey with us.

• Manage all post‑offer documentation and onboarding paperwork
• Coordinate pre‑employment requirements including background screenings, clinic appointments, employment verifications (VOE), and reference checks
• Monitor hiring steps to ensure timely completion prior to start date
• Serve as point of contact for candidates throughout the onboarding process
• Communicate updates to Talent Acquisition team and hiring managers

• Partner with IT to ensure timely system access, equipment setup, and email creation
• Coordinate workspace setup and office readiness (if applicable)
• Prepare onboarding materials and orientation packets
• Communicate start date logistics with hiring managers and new hires

• Facilitate or support new hire orientation sessions
• Complete and verify Form I‑9 documentation in compliance with federal regulations
• Ensure all onboarding documents are properly completed and stored
• Educate employees on required policies and initial HR processes

• Create and maintain employee personnel files (electronic and physical)
• Update internal tracking spreadsheets and HR systems
• Ensure accurate recordkeeping and data entry
• Maintain organized and compliant documentation in accordance with company policies

• Maintain and organize personnel and confidential employee files, including all employee lifecycle documentation
• Support general HR record maintenance and audits
• Assist with administrative HR projects and process improvements as needed

• High school diploma or GED equivalent required. Bachelors degree in HR, business or related field preferred
• 5+ years of administrative or HR support experience preferred
• Knowledge of Form I‑9 compliance and onboarding best practices preferred
• Proficiency in Microsoft Office (Excel, Word, Outlook) and HRIS systems
• Strong written and oral communication skills in English. Bilingual, Spanish preferred
• Problem solving skills and ability to juggle multiple priorities.
• Demonstrate consistent and strong attention to detail and organizational skills.
• Act with the highest level of honesty, trust, integrity, and confidentiality

• Employee Ownership through our Employee Stock Ownership Plan (ESOP):
  When you join our team, you're not just an employee—you become an employee‑owner, sharing in the success of our company and shaping its future.
• Culture of CARE for our Employees:
  We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families
• Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best‑in‑class services and dedicated to utilizing industry‑leading software and equipment

• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays - including your birthday!
• Employee Assistance & Care Programs
• Additional perks & employee award programs

$27 - $33 (hourly rate)