Lead Business Analyst

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Remote Work Welcome

The Lead Business Analyst supports the execution and operational management of the enterprise BIA to support the Business Continuity/Disaster Recovery (DR) program. This person is accountable for day‑to‑day BIA operations, coordination of BIA assessment activities, gap tracking, and development of key risk and performance indicators. The Lead BIA Analyst works closely with business units, IT teams, and risk partners to ensure accurate data collection, issue tracking, remediation follow‑up, and reporting transparency.

This role is critical to maintaining program discipline, data integrity, and regulatory readiness. Desire strong mentor and leadership skills; regularly lead projects / functions / processes and a broad experience for in‑depth problem solving and creative solutions;
Internal and external interactions are broad and extensive.

• Support enterprise BIA cycles, including workshop facilitation, documentation, and validation of recovery objectives (RTO/RPO/MTD) and dependencies.
• Coordinate BIA inputs for DR scenarios and support end‑to‑end testing execution and documentation.
• Maintain centralized logs of recovery gaps and remediation plans, track ownership, and target dates.
• Monitor, elevate, and ensure documentation meets audit and regulatory standards.
• Coordinate and validate BIA data submissions across business and IT teams.
• Maintain repositories, evidence libraries, and ensure data accuracy and consistency.
• Support executive, governance, and regulatory reporting processes.
• Develop and manage BIA/DR metrics, dashboards, and trend reporting.
• Support day‑to‑day execution of the BIA roadmap, stakeholder communications, and milestone tracking.
• Lead cross‑functional initiatives, mentor team members, manage risks, and drive process improvements from evaluation through implementation.

• Bachelor's degree in business, Information Systems, Risk Management, or related field (or equivalent experience).
• 7+ years of experience such as business continuity, disaster recovery, operational resilience, or technology risk.
• Working knowledge of RTO, RPO, and MTD concepts.
• Business impact analysis processes.
• Issue tracking and remediation management.
• Experience coordinating cross‑functional stakeholders.
• Strong analytical and organizational skills.
• Proficiency in reporting tools (e.g., Excel, Power BI, Tableau, or similar).
• Experience in financial services or other regulated industries.
• Familiarity with Governance, Risk, and Compliance (GRC) or resilience management platforms such as Service Now’s Integrated Risk Management (IRM).
• Exposure to disaster recovery testing programs or operational risk frameworks.
• Professional certification (or progress toward) CBCP, CBCI, or similar.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal…