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ITSM Incident & Problem Lead — Ops | Hybrid
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-06-04
Listing for:
Convera Holdings, LLC.
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
Convera Holdings, LLC. is looking for an Incident Manager to lead high-severity incidents, ensuring effective communication and adherence to ITIL practices. This role requires strong operational oversight to maintain service reliability while navigating high-pressure situations and interacting with executive leadership.
The ideal candidate will have 3–6 years of experience in incident management, proven analytical skills, and a strong understanding of ITSM frameworks. Enjoy a hybrid work schedule with numerous benefits.
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