Systems Analyst II, Workday

People Systems Analyst II, Workday

Pay Range: $42.41 – $63.62

Scheduled Weekly

Hours:

40

Responsible for effective administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of infrastructure systems are achieved. Collaborate with peers and manager on operational tasks, system enhancements and project activities.

• Administers and adjusts business process steps to ensure accurate and timely completion of transactions.
• Documents requirements, business processes and system workflows.
• Appropriately escalates service requests that require higher levels of technical support.
• Provides general assistance and support for incoming queries and issues related to Workday. Supports team members and advises on best practices and problem resolution.
• Creates and maintains general documentation, including job aids, desktop procedures for end users, etc.
• Develops innovative solutions within existing functionality to address emerging needs.
• Collaborates with other team members to identify opportunities for process improvements and automation within Workday.
• Contributes to the development and maintenance of Workday business processes, and analytics to support functional areas.
• Provides end-user support and training, ensuring team members are equipped to effectively use Workday and its features.
• Provides one-on-one guidance to team members to accelerate user acceptance and familiarity with Workday.
• Assists in designing and implementing new functionalities. Recommends, implements, and plans for improvements, enhancements, and new applications to the Workday system.
• Troubleshoots intermediate issues or problems related to workflow and business process function regularly.
• Supports assigned Workday module(s) and applies knowledge to maintain effective system utilization and accuracy.
• Performs root cause analysis and exercises appropriate problem management strategies.
• Acts as escalation point for user-reported issues.
• Provides training to end-users, HR professionals and managers on Workday system usage, best practices, and new features.

• Experience supporting basic Workday configuration across one or more modules, including Compensation, Integrations, Talent Management & Skills, Recruiting, Learning, or AI agents.

  Performs other duties as assigned

• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment-related actions

• High School Diploma or GED required
• Bachelor’s Degree in a related field or equivalent years of experience required
• 3-5 years of prior relevant experience required
• Workday Pro Certification in 1 or more areas required

Schools First Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. Schools First FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.