Helpdesk Leader: Drive IT Support
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-07-08
Listing for:
LIVE | WORK
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
LIVE | WORK is looking for an experienced Helpdesk Manager to oversee daily IT Helpdesk operations in Santa Ana. The role requires leading a team to improve service delivery, manage ticket queues, and enhance end-user experience.
The ideal candidate will have over 5 years in IT support, with significant leadership experience. Responsibilities include monitoring performance, coaching staff, and driving process enhancements. A flexible schedule from Monday to Friday is offered.
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