Senior Onsite Technical Support Engineer (Escalations
Job in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-08-15
Listing for:
Collectors Holdings, Inc.
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
IT Support, Technical Support, Network Security, Systems Administrator
Job Description & How to Apply Below
Collectors Holdings, Inc. is seeking a Technical Support Engineer to join the IT Service Desk. This full-time, onsite role supports high-severity escalations, partners with Engineering and Product, and improves observability through dashboards.
You will mentor frontline staff and transform complex incidents into RCAs and actionable improvements. The position requires 5+ years in a technical support or SRE role, experience with authentication flows, networking fundamentals, and SQL with
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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