User Access Provisioning Specialist; Temporary

User Access Provisioning Specialist (Temporary Position for up to 6 months)

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Santa Ana, CA 92707, USA

• On-site
• Pay or shift range: $30 USD to $35 USD The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
• Professionals
• Full-Time

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.

The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, Smart Street. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best.

Together we win!

Under the direction of Corporate Application Support management, the Application Access Provisioning Specialist administers system access for employees, vendors, consultants, contractors, and external users, ensuring work is completed accurately and timely in adherence with established policies, procedures, guidelines, and defined service levels. This role also participates in security audits and reviews, system development and implementation projects, bank acquisitions, and training projects as required.

Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

• Monitor and manage departmental access request queues within the ticketing system.
• Analyze access requests to ensure each request is appropriate and conforms with established business roles, groups, or profiles.
• Provision user access requests in a timely manner in accordance with established policies and procedures.
• Revoke user access for terminated employees in a timely manner in accordance with established policies and procedures.
• Reset user passwords.
• Create and configure new application profiles and modify existing profiles based on approved business requirements.
• Work with other IT teams, business units, and vendors to troubleshoot and remediate system access issues.
• Participate in application development and implementation projects as required.
• Participate in application security audits by providing artifacts in response to audit requests.
• Participate in bank acquisition projects as required.
• Perform other duties and projects as assigned.

• Minimum of 1 year of Help Desk experience or equivalent required.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
• Strong organizational and multitasking skills with the ability to assist multiple customers and manage multiple systems and requests.
• Strong interpersonal skills with the ability to maintain effective working relationships with IT teams, business units, and vendor partners.
• Ability to thrive in a fast-paced, rapidly changing environment.
• Ability to work after normal business hours as required.
• Ability to quickly learn and understand new products, systems, applications, and technologies.
• Associate's degree or higher preferred.
• High school diploma or equivalent required.

The base…