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Senior Customer Care Training Lead – Curriculum Architect

Job in Santa Ana, Orange County, California, 92725, USA
Listing for: Collectors Universe Inc.
Apprenticeship/Internship position
Listed on 2026-02-18
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 28 USD Hourly USD 28.00 HOUR
Job Description & How to Apply Below
A leading collectible services company seeks a Senior Customer Care Training Specialist Lead to oversee training operations for the PSA Customer Care team. Responsibilities include developing and delivering training programs, creating documentation, and collaborating with various departments. Ideal candidates should possess a strong background in training delivery, project management, and communication skills. This role is critical for enhancing team performance and ensuring high-quality customer service.
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Position Requirements
10+ Years work experience
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