Client Services Manager - South Coast

Our client has established a diverse client base with over its 40 years of trading. They are currently seeking a proactive Client Services Manager to deliver excellent customer service to an ever expanding range of clients, ensuring they retain their market leading reputation.

You will manage relationships with key external stakeholders and will oversee the service delivered to your portfolio of key accounts. You will also work to implement and manage more effective processes for ensuring clients are adequately and consistently serviced. Your focus will always be to work on improving and maintaining the high level of service your clients receive, ensuring client retention and satisfaction.

Internally, you will oversee a small but highly focused and busy team, acting as the escalation point for any client concerns.

• Excellent problem solving skills
• People management experience
• Strong leadership skills
• An excellent communication and organiser
• IT literate (good knowledge of MS Word, Powerpoint, Excel, Access and Outlook)

We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors.

We prefer MS Word format (.doc or .docx)

Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.

The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).