Operations Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

The Operations Manager will be responsible for overseeing and optimizing various operational functions, with a focus on safety, quality, delivery, cost, and inventory. They will be responsible for championing safety, driving quality, leading production, controlling costs, and managing inventory. The Operations Manager will play a crucial role in the business line as a responsive, capable, agile, and committed leader enabling its customers’ success.

• Safety:
  • Act as the safety champion for the business line.
  • Identify and lead safety improvement projects throughout the facility.
• Quality:
  • Drive a quality vision that supports and exceeds customer expectations.
  • Create sustainable structures and processes to support quality improvement opportunities throughout the production processes.
  • Own customer quality scorecards.
  • Implement quality control measures, conduct regular audits, and manage procedures that meet the business line quality standards.
• Production Leadership and Management:
  • Develop and implement strategies to prioritize production activities in line with organizational goals and customer demands.
  • Collaborate with cross-functional teams to ensure seamless coordination and communication in the production process.
  • Lead and manage a team of production supervisors, manufacturing engineers, and supply chain specialists to efficiently meet customer delivery requirements.
  • Lead integration of new product and process development into the production process.
  • Identify and drive accountability for production KPIs (Key Performance Indicators) across the business line.
  • Identify and build a funnel of productivity improvement projects for the business line.
• Forecasting:
  • Aid the Business Line Leader in monthly and quarterly production predictions, identifying key performance indicators and adjusting capacity requirements as needed.
  • Analyze demand trends to proactively adjust capacity and position to the business line to meet evolving demand.
• Continuous Improvement:
  • Lead initiatives for large-scale process improvements and capability enhancements to optimize efficiency, reduce costs, and increase overall productivity.
  • Implement best practices and innovative solutions to enhance operational effectiveness continuously.
  • Customer Relations:
    • Cultivate and maintain strong relationships with key customers to understand their needs and expectations.
    • Address customer inquiries, concerns, and feedback promptly, working collaboratively with other departments to ensure customer satisfaction.
  • People Development:
    • Assess training needs and develop training plans to meet individual and organizational aspirations.
    • Collaborate with the training manager and production supervisors to implement training programs that enhance skills and competencies, ensuring a highly skilled and motivated workforce.
  • Any other duties as assigned by the Business Line Leader or his/her designate.
  Qualifications
  • Experience working in a production environment is preferred.
  • Experience with ERP systems environment.
  • Experience working in a fast-paced, high-mix environment a plus.
  • Experience managing a team preferred.
  • Proficient with basic computer use (Microsoft Office suite), communication tools (e-mail, instant messages).
  • Strong work ethic.
  • Highly self-motivated learner.
  • Team player with solid problem-solving skills.
  Total Rewards

  The compensation range for this position is $99,800 - $149,600, depending on experience. This position may be eligible for performance-based bonus plan.

  Benefits Package

  Our comprehensive U.S. benefit offerings include:
  Health benefits, 401(k) retirement savings program with company match, PTO, and more.

  More information on our benefits and rewards can be found on our career page:

  Work Environment & Physical Demands

  Work environments and physical demands vary by role and may include:

  • Use of personal protective equipment (PPE) or safety gear, provided by STC.
  • A combination of seated and standing work; walking for moderate to extended periods.
  • Fine motor skills, hand–eye coordination, and visual focus for detailed tasks, including tool use, computer work, or microscope inspection.
  • Exposure to repetitive motions; adaptive devices or reasonable accommodation may be provided as needed.
  • Deadlines, shifting priorities, and peak workloads that may create a fast-paced environment.
  Manufacturing & Production Areas
  • Work performed on the shop floor, in climate-controlled spaces, or clean rooms. Some areas may be noisy, dusty, or warm.
  • Mandatory use of…