Head of Communications

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

We’re looking for a Head of Communications to join our Marketing team to establish and lead the enterprise communications function across Collectors Holdings and its portfolio brands. This role will institutionalize a cohesive narrative and disciplined stakeholder engagement model that supports long‑term growth and governance, while strengthening the company’s ability to navigate high‑visibility environments with clarity and confidence.

You’ll report to the Chief Marketing Officer and work from our Santa Ana office. Hybrid candidates will be considered. We believe that there is significant value in in‑person collaboration. Candidates should reside within a reasonable commuting distance and be prepared to work onsite approximately three days per week. Specific in‑office days will be coordinated based on business needs and leadership collaboration, and will be discussed further as part of the recruiting process.

• Define and steward a clear, cohesive narrative for Collectors, including purpose, long‑term vision, and role within the broader collectibles ecosystem
• Ensure alignment between corporate positioning and portfolio brand narratives, while preserving appropriate brand‑level distinction
• Establish messaging frameworks that scale across audiences, channels, and moments

• Serve as a strategic communications partner to the executive and board leadership team
• Prepare leaders for external engagements including media, industry events, community interactions, and key announcements
• Support leadership communications with a strong understanding of highly scrutinized environments and complex external audiences
• Help leadership translate complex decisions into clear, confident communication across a range of stakeholder contexts

• Partner closely with Brand and Product Marketing teams to shape narrative direction and tone across portfolio brands
• Provide guidance on voice, identity, and messaging across earned, owned, and shared channels
• Support product and platform storytelling in ways that reinforce trust and long‑term credibility

• Anticipate and prepare for high‑visibility moments requiring thoughtful, coordinated communication
• Develop playbooks and response frameworks to ensure consistency and clarity during sensitive or fast‑moving situations
• Partner cross‑functionally with Legal, Product, Operations, and Customer teams to align messaging approaches
• Support communications in environments shaped by evolving external, regulatory, or public policy considerations

• Establish narrative and engagement governance to ensure consistency, clarity, and confidence across community, social, and external‑facing channels
• Define guardrails, principles, and escalation paths for high‑visibility conversations and moments
• Advise on roadmap, cadence, and posture for public‑facing engagement, in partnership with existing owners
• Support leaders and teams in navigating when and how to engage externally, without disrupting current operating models

• Partner with internal communications, People, and leadership teams to support clear, consistent workforce‑facing communication…