Housing Solutions Case Manager, Permanent Supportive Housing (6576

Position: Housing Solutions Case Manager, Permanent Supportive Housing (6576)
# Housing Solutions Case Manager, Permanent Supportive Housing (6576)
Santa Ana, CA 92701## Overview Salary Range $23.00 - $24.00 Hourly Position Type Full Time Job Shift Day## Description
** Status:
Full-Time, Non-Exempt*
* ** Pay: $23.00-$24.00/hour*
* *
* Schedule:

Monday - Friday 8:30 a.m.

- 5:00 p.m.
Mission Statement:***"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
* ** Benefits Offered:
*** Flexible medical coverage options
* Voluntary dental, vision, life, accident, critical illness, and hospital insurance
* Paid Time Off (PTO)
* Flexible Spending Account (FSA)
* Employee Assistance Program (EAP)
* 403(b) retirement plan with up to 3% employer matching
* Paid on-the-job training and orientation
* Mileage reimbursement
* Employee referral program
* Opportunities for professional growth and advancement
** Job Summary**:
The Housing Solutions Case Manager is required to participate in all stages of client services, including ongoing needs assessment, individualized housing plans, support, information, referrals, and advocacy for individuals who are in the Mercy House Permanent Supportive Housing Program. This program will ensure that prospective clients are screened for all eligible services. This position also provides residential services to the project that includes life skills workshops and community building events/activities.

This position is a member of the Permanent Supportive Housing team and reports directly to the Permanent Supportive Housing Supervisor.

This position requires successful working relationships with residents that support their ability to increase their self-reliance. This position will influence and recognize positive behavior changes and will identify problems and obstacles that threaten to undermine residents’ self-reliance and housing stability. Keeping clear and accurate files and records is essential to this position. This position will ensure that the team is practicing trauma-informed and client-focused strategies.

*
* Essential Duties and Responsibilities:

** Client/Service Delivery
* Maintain a minimum caseload of 25-30 individuals and engage regularly with residents to develop and monitor each individual’s housing plan based on housing assessment that addresses identified barriers, including short- and long-term measurable goals (goal is to meet with clients weekly or as needed)
* Utilize harm reduction interventions and methodologies to provide client-centered services to keep them in housing
* Utilize skills regarding crisis prevention and intervention
* Practice Trauma-Informed Care and Motivational Interviewing techniques
* Implement Eviction Prevention strategies to support residents in need
* Assist residents to build upon their strengths and recognize their needs in a respectful manner
* Visit and inspect resident apartments to ensure that they are properly maintained
* Be knowledgeable of community resources and refer clients as needed
* Organize and facilitate social and recreational activities designed to promote community involvement and peer support
* Work with volunteers and community resources to assure that residents are linked with services such as employment, education, tutoring and/or mentoring as appropriate
* Attend trainings that increase knowledge of effectively meeting clients’ needs (including co-occurring disorders, harm reduction, and cultural competence)
* Facilitate relationship building between landlords/caretakers and clients
* Participate in the emergency on call schedule to ensure clients’ needs are met Resident Services
* Assist residents with establishing individual and family goals and maintain safe, stable affordable housing
* Facilitate resident’s participation with credit counseling, computer training, financial literacy education and job search assistance to help them achieve greater levels of success in their lives
* Distribute focus group surveys and organize community building and/or other enrichment activities for residents based on responses and that meet the funding requirements for the project
* Coordinate life skills workshops on topics such as job…