Driver - Airbrake

Description

We are a leading parking management expert with over 72 years of experience. Our success is built on treating our clients, partners, guests, and team members with utmost respect and courtesy. As a large, privately held company, we leverage passion, know‑how and new technologies to drive growth and disrupt the market.

$26.00 - $27.00 Per Hour

We recognize that people make our company successful. This foundation drives continual growth and success. We understand what it means to earn “Every Thank You,” by treating everyone with respect and courtesy.

We have a strong, distinctive culture influenced by a shared vision, style, and values. Our values—clear values, caring, loyalty, humility, and a deep commitment to community—bind our business, clients and team members and guide our decision‑making.

As a Driver, you will transport passengers to and from the airport safely and on time. Your role is vital to ensuring comfort and satisfaction for our customers. We expect Drivers to embody our core values of accountability, communication, family, exceptional service, and profitability.

• Pick up and drop off passengers at designated locations.
• Arrive at each pick‑up location in a timely manner.
• Safely and responsibly operate vehicles following all traffic laws and company policies.
• Maintain accurate records of vehicle maintenance, fuel consumption and daily activities.
• Ensure the safety of passengers and cargo at all times.
• Maintain a safe and clean shuttle by performing daily inspections and cleaning as needed.
• Assist passengers with luggage, boarding and exiting the shuttle.
• Adhere to traffic and safety regulations while driving.
• Keep track of daily routes and schedules.

• Foster a sense of teamwork and camaraderie among fellow drivers and colleagues.
• Show respect and empathy towards all passengers, regardless of their backgrounds or needs.

• Provide excellent customer service by answering passenger questions and addressing concerns.
• Assist passengers with disabilities as needed. Operate wheelchair lifts or assist passengers with mobility challenges.
• Attend and participate in training and development opportunities to improve driving and customer service skills.
• Assist passengers with boarding, unloading and luggage handling, if applicable.
• Go above and beyond to exceed passenger expectations and ensure a positive experience.

• Effectively communicate with passengers, addressing their needs and inquiries with courtesy and professionalism.
• Collaborate with dispatchers and other team members to ensure a smooth and efficient shuttle operation.
• Report any incidents, accidents or issues promptly to the appropriate authorities and supervisors.

• Troubleshoot any issues that arise during transit, including vehicle malfunctions or passenger disputes.
• Drive efficiently to conserve fuel and reduce operational costs.
• Monitor and manage passenger capacity to optimize profitability.
• Suggest cost‑saving and revenue‑generating ideas to improve the shuttle service’s profitability.
• Follow DOT policies and procedures.

You must possess excellent customer service skills and be comfortable working in a fast‑paced environment.

• High school diploma or equivalent.
• Valid commercial driver’s license (CDL) with passenger and airbrake endorsement.
• 2+ years’ experience driving a commercial vehicle.
• Clean driving record and adherence to all safety regulations.
• Excellent communication skills and a friendly, customer‑oriented demeanor.
• Ability to handle stressful situations calmly and professionally.
• Strong sense of accountability and reliability.
• Willingness to work a flexible schedule, including evenings, weekends and holidays.

• $26.00 - $27.00 Per Hour
• Medical, dental, vision, life insurance coverage for full‑time, eligible employees.
• Flexible Spending Accounts for full‑time, eligible employees.
• 401(k)
• Vacation/Sick for full‑time and part‑time employees.
• Holiday for full‑time and part‑time employees.
• Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:  describing the accommodation.