Logistics Inbound Coordinator; EM

Why join Samsung SDS?

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. The Smart Logistics Division is a tech‑driven innovators shaping the future of global supply chain solutions.

Our logistics platform Cello blends cutting‑edge IT with real‑world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit

We are looking for a detail‑oriented and experienced staff member for our inbound control tower group. This role is responsible for managing and overseeing the end‑to‑end movement of shipments, both internationally and domestically. It is a key position that ensures accurate analytical data is provided internally and to our customers.

• Monitor and oversee the end‑to‑end movement of shipments, both internationally and domestically
• Track shipments across various channels
• Maintain accurate records of all transactions related to operations
• Address and resolve any issues concerning shipments by communicating with steamship lines, port terminals, rail companies, and trucking companies
• Identify and resolve any discrepancies found in operational reports and systems
• Analyze cost‑effective methods for changing transportation modes
• Keep daily reports up to date and ensure they are organized and easily accessible
• Establish communication channels and hold regular meetings with steamship lines, port terminals, trucking companies, and customers to ensure effective operations
• Perform ad‑hoc reporting as required
• Perform other duties as needed to support inbound logistics operations

• Bachelor's degree preferred or GED equivalent
• 4+ years of freight forwarding operation or transportation/logistics related experience required
• Experience in route planning, including finding optimal routes using various transport modes and multimodal transport setups
• Proven track record in creating transport plans that optimize loading rates, transport times, and logistics costs
• Experience in establishing and managing logistics processes for various types, including international operations, local transportation, and operational guidelines
• A positive attitude and the ability to work effectively in a team setting
• Proficient in Outlook and Microsoft Office (Excel/PowerPoint/Word), particularly with functions such as VLOOKUP and pivot tables
• Strong prioritization skills, with the ability to address urgent issues while managing other responsibilities effectively
• Ability to travel up to 10% in U.S.
• Required to work onsite Santa Ana, CA

We believe that when you thrive, we all succeed. That's why our benefits are built to support your health, well‑being, career growth, and life outside of work.

• Comprehensive Health Coverage – Top‑tier medical, dental, vision, and prescription plans to keep you and your family covered
• 401(k) with Company Match – Invest in your future with our competitive retirement savings plan—and we’ll match your contributions
• Flexible Spending Accounts (FSAs) – Set aside pre‑tax dollars for healthcare or dependent care expenses
• Paid Time Off & Holidays – Generous PTO plus company‑paid holidays to recharge and unplug
• Family/Medical/Bereavement/Parental Leave – Paid leave to support you during hardships or life's biggest moments
• Life & Disability Insurance – Peace of mind with company‑paid life, short‑term, and long‑term disability coverage
• Employee Discounts – Enjoy exclusive deals on products and services with global Samsung Brand Power
• Wellness Programs – From fitness incentives to mental health support, we’ve got your well‑being covered
• Learning & Development – Access various training programs, tools, and resources to enhance your skills and advance your career
• Service Awards – We honor your commitment! Enjoy special recognition and rewards for your dedication
• Subsidized Lunch – Support Savor your meals with our support
• …and more! Explore additional…