Client Services Lead

• Monday through Friday: 3:30 pm to Midnight - Night Shift
• This is NOT Part Time
• (OT offered) Weekends ONLY

As a Document Warehouse Clerk, you can expect to work in a document production warehouse environment. You will be tasked with unpacking boxes of files/documents, staging for on-site or off-site storage, locating, and retrieving documents. This position is highly hands‑on and ideal for those who enjoy straight forward and repetitive tasks, good with meeting deadlines and production goals. A background in any filing work, warehouse/fulfillment or related is helpful.

• Process high volumes of financial documents for storage or retrieval. This includes unloading banker boxes of documents, prepping for scan or on-site filing.
• Clerk will work on their own to meet/exceed daily production expectations
• Must be able to read hand‑written file numbers/letters
• Problem Solving skills to identify where a file/document needs to go
• Basic Computer skills required: data entry and research work as needed
• Maintain complete confidentiality and adhere to security restrictions set forth by SPS/Client
• Comply with SPS/Client device policy, including but not limited to the prohibition of cell phones, digital cameras or other imaging devices on the work floor
• Comply with a corporate casual dress code
• Other duties and tasks as assigned

• Must be able to work well independently in a fast pace environment
• Must have basic math skills
• Well Organized and detail oriented
• Able to work in a repetitive task
• Able to quickly learn and adapt to Client needs
• Great customer service skills
• Able to meet deadlines/production requirements
• Excellent attendance
• Works well with others in team situations
• Good communication skills

• High School Diploma or equivalent
• At least 1 year of any work experience relevant to working in a document production warehouse environment; A background in any filing work, warehouse/fulfillment or related is helpful.
• Must be good with on-the-job training
• Computer
  
  Skills:
  
  Basic proficiency in MS Word, MS Excel, MS Outlook
• Extraordinary customer service, verbal, and written communication skills, works well on your own as well as with others in team situations
• Ability to prioritize work to balance multiple projects and deadlines;
  Organized and detail‑oriented
• Good problem‑solving;
  Proactive and able to operate efficiently in a fast‑paced environment

• Will lift/push/pull boxes of documents that can weigh up to 50 lbs
• May have to climb on ladders and work in small places at times
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of approximately 50 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

Travel:
None

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job‑related factors.

Vacancy Status:
This posting is for an existing vacancy.

$18.15—$18.15 USD

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time:
  Minimum of 80 hours/calendar year. Part time/temporary:
  Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for…