Mental Wellness Center

As the Bilingual Office Coordinator (English/Spanish) at the Mental Wellness Center, you will play a pivotal role in ensuring the efficient operation of our organization. Your days will be filled with diverse responsibilities, from overseeing administrative tasks to promoting a culture rooted in our core values. Your commitment to our values of compassion, inclusivity, and holistic care will be at the heart of your role as you support both staff and clients on their mental wellness journey.

• Empathy & Compassion: you demonstrate empathy and understanding towards clients and colleagues, creating a supportive and caring environment where there is a strong desire to help.
• Inclusivity: you foster an inclusive and diverse workplace that values different perspectives and backgrounds.
• Holistic Care: you prioritize mental and emotional well-being as an essential aspect of overall health.
• Organization: you demonstrate exceptional organizational skills with attention to detail and the ability to manage and prioritize multiple tasks efficiently.
• Communication: you exemplify strong written and verbal communication skills for effective interaction with colleagues, clients, and MWC stakeholders.
• Adaptability: you adapt to changing priorities and maintains a positive attitude in a dynamic work environment.
• Confidentiality: you maintain strict confidentiality of sensitive information in accordance with ethical standards and legal requirements.
• Teamwork: you collaborate effectively with colleagues and contributes to a positive team atmosphere.
• Tech-Savvy: you are proficient in Microsoft Office Suite, social media platforms, development, and marketing tools.
• People-Person: you relate well to everyone and have extraordinary listening skills making you a strong relationship-builder and likable all‑around.

• Administrative Oversight:
• Manage day‑to‑day office operations, including reception tasks, i.e., respond and write emails, pick up and distribute mail, and answer and make calls.
• Order supplies for the office, breakroom, and supply closet.
• Schedule and coordinate meetings, appointments, and events on behalf of the organization.
• Respond to and resolve administrative inquiries.
• Responsible for calendaring Zoom conference calls and launching the Zoom call in the conference room.
• Set up and clean up for on‑site meetings.
• Resolves IT issues by interfacing with staff and external IT contractors, tracking and monitoring technological problems, and reporting trends.
• Schedule IT server room maintenance.
• Maintain and update program material featured at MWC Headquarters.
• Performs general support for all MWC colleagues when communicated to.
• Inventory equipment to report needs.
• Human Resources Support:
• Assist in the recruitment, training, and onboarding process by reserving conference rooms.
• Assist in the onboarding process by establishing what tools will be needed for the newcomer to be successful on day one, i.e., desktop computer, laptop, phone, desk, and office supplies.
• Support the onboarding and training of new staff.
• Client Support:
• Serve as the initial point of contact for clients—providing them with a warm and welcoming environment.
• Assist clients with appointment scheduling and inquiries.
• Board Member Meetings:
• Create a welcoming and productive space by setting up the conference room and launching the IT required for the meeting, including Zoom, PowerPoint, etc.:
• Order and set up food and drinks.
• Print and distribute meeting documents, nameplates, and name tags.
• Maintain the Board (BOD) Portal up‑to‑date.
• Event Coordination:
• Support internal and external events, workshops, and seminars.
• Coordinate logistics, catering, and materials as needed.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The Mental Wellness Center reserves the right to modify duties or job descriptions at any time.

• Bachelor’s degree in business administration, Human Resources, or related field preferred.
• Previous office management or administrative experience.
• Famili…