Receptionist, Administrative​/Clerical

** ABOUT HUB:
** In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of
-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
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* THE OPPORTUNITY:

** The Administrative Assistant provides administrative support to account managers in general account assistance and other special projects ensure the efficient day-today operation of the office; performs routine clerical and administrative functions and provides back‐up as needed for all administrative functions.
If you’re a self-motivated individual with a strong interest in having a successful career, we encourage you to apply.
** DUTIES & RESPONSIBILITIES
*** Provides administrative support for all departments such as, printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs.
* Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.
* Orders, receives and maintains office supplies and proactively ensures office supplies are available when needed.
* Operate office equipment, copiers, or phone systems and arrange for repairs when equipment malfunctions.
* Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
* Helps with data entry, reports, numbers, etc. as assigned.
* Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
* Responsible for service work as needed on a daily basis. Including but not limited to the following: certificates of insurance, policy changes and client payments.
* Assist with marketing clients to carriers.
* Accesses carrier websites, pull documents and distributes to service staff for processing.
* Open, read, route, and distribute incoming mail, including scanning and coding/indexing when necessary.
* Process outgoing mail as needed.
* Performs other duties and projects as assigned.
** Knowledge / Skills / Abilities
*** Ability to effectively and professionally communicate orally and in writing with internal and external customers.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Confidence and demeanor to effectively interact with all levels within the organization.
* Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.
* Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
* Ability to respond to customer needs,
* ** Computer skills**: proficiency with Microsoft Office Suite and Outlook.
* Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
* Desire to learn and grow within the insurance industry.
* Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.
** Working Conditions and Physical Demands
*** This position primarily involves remaining in a stationary position for the majority of the workday.
* The person in this position frequently communicates with colleagues and clients both in person and on the telephone;
Must be able to communicate and exchange accurate information.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
* The person in this position needs to occasionally move about inside…