Enrollment Specialist

Enrollment Specialist

We are looking for an Enrollment Specialist to support client access to healthcare-related community services in Santa Barbara, California. This long-term contract position focuses on enrollment coordination, eligibility monitoring, documentation accuracy, and service quality oversight for individuals receiving homeless services. The person in this role will help maintain compliance with program standards while partnering with staff to improve workflows and support timely reimbursement activities.

Responsibilities:

• Guide eligible clients through enrollment into programs, completing and processing required forms accurately and on time.

• Partner with homeless services teams to monitor ongoing client eligibility, update records, and help prevent interruptions in approved coverage or support.

• Examine case management documentation to confirm services are properly recorded, clinically appropriate, and aligned with reimbursement standards.

• Coordinate with program and case management staff to track authorization timelines and support timely submission of renewal requests before expiration.

• Review claims-related records and supporting documentation in the Health Management Information System to promote accurate billing and complete file maintenance.

• Participate in meetings with internal teams and external partners to address service quality, operational needs, and continuous improvement efforts.

• Provide additional administrative and program support as needed to assist with successful day-to-day execution of CalAIM initiatives.