Data & Reservation Specialist

Status:
Part-Time, Non-Exempt | Payrate: $21.00 / Hour |

Schedule:

Monday 8:00am - 12:00pm;
Tuesday - Friday 2:00pm - 6:00pm

Reports to:

Program Manager Department:
Emergency Services Region:
Maricopa County

Job Summary:

The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.

Essential Duties and Responsibilities:

Program Data Entry and Reporting Reviews HMIS intake forms to ensure accuracy of data collected

Enters intake/enrollment data into HMIS daily

Scans and uploads vital guests’ documents to HMIS daily

Ensures HMIS data quality management

This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases

Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard

Meets data entry deadlines

Responsible for data reporting including Key Performance Indicators Miscellaneous Attend  program specific staff meetings and staff meetings

Attend Maricopa CoC meetings as needed

Attend HMIS and program data specific training

Perform ad hoc projects as appointed by Supervisor

Education and Experience Strong analytical skills and data experience

Strong computer, typing, and data processing skills

Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers

Possess a high level of understanding for individuals served with urgent multiple case management and health needs

General

Ability to work effectively with a diverse population

Plan, organize and prioritize duties

Clearly communicate information and instructions verbally and in written form Strong verbal communication and interpersonal skills

Ability to multi-task in a fast-paced environment

Attention to detail

Fluency in Spanish is of significant value

Physical Requirements Ability to lift, bend, push, and pull up to 25 pounds

Prolonged periods sitting at a desk and working on a computer
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