Sr. Manager, Sales Training and Strategy

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more.

Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include:
Inc.
5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024);
Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025);
Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.

ABOUT THE ROLE

Artera is seeking a Sr. Manager, Sales Training & Strategy to be the engine behind our revenue growth.

In this role, you won’t just be creating slide decks; you will be the strategic partner to our Sales and SDR teams, equipping them with the skills, methodology, and product knowledge they need to win in a competitive healthtech market. You will bridge the gap between Product, Marketing, and Sales to ensure our team is telling the “Artera Story” story effectively.

If you are a builder who loves dissecting sales calls, coaching on methodology (MEDDPICC or PClub), and seeing new hires ramp to quota in record time, we want to talk to you.

This is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters. Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.

• Sales Training & Reinforcement: Own Sales Training and Reinforcement. Collaborate with Sales Leadership, SDR Leadership, Sales Ops, and Product Marketing to build out processes for ongoing improvement.
• Sales Onboarding Program
  :
  Architect the end-to-end onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs). You will turn "Day One" hires into "Day Thirty" revenue generators.
• Sales Methodology Coaching
  :
  Embed and reinforce our sales methodology (e.g., MEDDPICC / Challenger /PClub). You will conduct regular call reviews (using tools like Gong), identifying & coaching to gaps in discovery, negotiation, and closing skills.
• Sales Assets & Product Alignment
  :
  Collaborate with Product Marketing to translate technical release notes and product marketing materials into actionable sales plays. You will build and maintain high-impact sales assets (decks, battle cards, one-pagers) that resonate with C-Suite healthcare executives.
• Ongoing Training & Skill Development
  :
  Design and deliver ongoing training sessions on new features (specifically our AI-powered virtual agents), competitive intelligence, and objection handling. Reinforce training…