Charter Trip Manager Santa Barbara, CA On-Site

Charter Trip Manager - (Santa Barbara, CA On-Site)

Department: Retail Sales

Employment Type: Full Time

Location: Santa Barbara

Compensation: $72,000 - $80,000 / year

(Remote – U.S. Based -- West Coast: 11:00 AM – 7:00 PM PT) Seeking a Charter Trip Manager! Our Flight Club™ membership and on-demand charter business give clients access to a global fleet through one of the most trusted names in private aviation. We don't chase every trip. We chase the right trips—the ones that meet our standards and deliver real value to clients and aircraft owners alike (https://(Use the "Apply for this Job" box below).).

When a Jet Broker needs aircraft options, you source them. When pricing comes in, you negotiate it. When a deal doesn’t make commercial sense, you kill it. When it does, you package clean, margin-smart options so our sales team can focus on closing.

This is a fast, commercial, high-judgment role. You will manage 15–25 active sourcing requests simultaneously, negotiate in real time, and make confident decisions with incomplete information.

You operate independently. You communicate clearly. You protect margin without ego.

Compensation: $72,000 – $80,000 annually

You'll be the first line of defense between our Private Jet Advisors (PJAs) and the operator marketplace.

Here's what a typical day looks like:

• 8:30 AM - Check overnight requests. Three urgent trips came in: SBA to Aspen (tomorrow), LAX to Cabo (Friday), Miami to Teterboro (repositioning play).
• 9:00 AM - Fire up Avinode. Query 12 operators for the Aspen trip. Target margin: 18%. You get quotes back ranging from $14K to $22K. You counter three of them.
• 10:15 AM - An operator calls. They're high on the Cabo trip but want to tack on a fuel surcharge. You push back, and do so firmly but professionally. You get them to $500 instead of $1,200.
• 11:00 AM - PJA needs a sanity check on a Paris-London-Geneva multi-leg. You flag that Leg 2's crew will time out unless they overnight in London. You source the workaround and present two options with cost deltas.
• 1:00 PM - You kill a trip. Operator's aircraft doesn't meet our safety minimums, pricing is underwater, and the client's timeline is unrealistic. You explain why to the PJA. They thank you for the save.
• 3:30 PM - Flight Club member wants a rush quote for tomorrow. You source four vetted options in 90 minutes, rank them by value and reliability, and hand them off with margin breakdowns and operator notes.

You're the gatekeeper. The margin protector. The operator whisperer. And you're extremely good at it.

• Source domestic and international lift via Avinode and established operator networks
• Negotiate pricing, ferry positioning, fuel surcharges, overnight costs, and terms
• Apply margin discipline to every trip
• Escalate or walk away from deals that fall outside commercial or safety standards
• Support PJAs with ranked, vetted options that are financially and operationally sound
• Evaluate aircraft category suitability and reposition economics
• Handle complex itineraries (multi‑leg, international, peak demand, recovery sourcing)

Trip support is not administrative. It is proactive operational oversight.

A typical day may include:

Morning Operational Sweep

• Review aircraft schedule for same‑day and next‑day departures
• Run weather checks for all legs
• Confirm aircraft and crew positioning
• Verify passenger manifests and final itineraries in Jet Insight
• Set reminders to call FBOs ~1 hour before departure to confirm aircraft and crew on site
• Notify PJAs when trips are fully confirmed and operationally clean

Midday Next‑Day Prep

• Rerun forecasts for next‑day departures? Wait, need to correct:
  Actually should be
• Rerun forecasts for next‑day departures
etc.