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Lead, Support & Customer Care

Job in Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for: AppFolio
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 64000 - 80000 USD Yearly USD 64000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Lead, Payment Support & Customer Care
A leading technology company in California is seeking an Associate Manager for their Customer Care division, focusing on Payment Support. The role includes leading a talented team to enhance customer satisfaction and support performance KPIs. Candidates should have strong leadership, customer focus, and communication skills. This position involves coaching staff, resolving escalations, and advocating for customer needs. A competitive salary range of $64,000 to $80,000 is offered, with potential for additional benefits.
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