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E-Commerce Customer Experience Specialist - On-Site
Job in
Santa Barbara, Santa Barbara County, California, 93190, USA
Listed on 2026-08-21
Listing for:
Joah Brown, LLC
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce, Bilingual
Job Description & How to Apply Below
JOAH BROWN seeks an in‑house E‑Commerce Customer Service Representative to join its in‑house team in the Santa Barbara/Carpinteria/Ventura area. You will handle inquiries, guide customers through orders, shipping, returns, and refunds, and collaborate with internal teams to resolve issues with empathy and professionalism.
The ideal candidate will have 2+ years in customer service, experience in e‑commerce or apparel brands, and excellent written and verbal communication.
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