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Luxury Guest Experience Concierge

Job in Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for: Rebel Hotel Company
Full Time position
Listed on 2026-08-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 36000 USD Yearly USD 25000.00 36000.00 YEAR
Job Description & How to Apply Below

El Encanto is seeking a PBX Agent to serve as the central communications hub for guests, callers, and colleagues. You will deliver warm, polished service with professional telephone etiquette, anticipating guest needs and ensuring information is accurately relayed to the right department.

You will manage incoming calls, document requests, and coordinate with Front Office, Concierge, Housekeeping, and other teams to support seamless operations and personalized guest experiences.

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