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Payment Support Specialist II - Complex Transactions
Job in
Santa Barbara, Santa Barbara County, California, 93190, USA
Listed on 2026-08-22
Listing for:
AppFolio, Inc
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
App Folio, Inc is seeking a Customer Care Specialist II on the Payment Support team to resolve complex payment inquiries with precision and a customer-first mindset. You will manage high-stakes issues with urgency, leveraging your expertise in payments processes and conflict resolution.
You will work in a collaborative, cross-functional environment, partnering with Product teams to surface payment bugs and drive improvements while maintaining trusted customer relationships in a hybrid work
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