Mortgage Production Associate

Loan Officer Assistant

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a national home lender known for amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings – a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.

• Provide a warm welcome to Realtors and Clients
• Monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up‑to‑date on changes to market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Communicate with borrowers, processors, operations staff, title companies, Realtors, and others to expedite the mortgage process
• Request and follow up on required documentation from clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Perform basic income calculations
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames – we always close our clients on time
• Work within a database
• Plan and set up lunch‑ins, meetings, and related events
• Market, service, and promote the Company's loan products

• Excellent customer service skills
• Strong written and verbal communication skills
• Strong computer and technology‑related skills
• Must be extremely organized
• Computer savvy and strong ability to pick up quickly on new systems
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem‑solving, and analytical skills required
• CRM/Salesforce experience and knowledge of working within a database – a plus
• Professional demeanor
• Self‑motivated
• NMLS license (preferred)

This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help customers. You will need to bring enthusiasm, attention to detail, and a servant’s heart.

Competitive salary, medical, dental, vision, accidental death, long‑term disability, short‑term disability, FSA, HSA, 401(k), basic life, voluntary life, paid parental leave, and a performance‑based bonus based on position and department.

If Cornerstone sounds like the place for you (and you have the qualifications, drive, and passion to match), we invite you to join our winning team. Once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company.

• NMLS (preferred)

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.