Assistant Bank BM

Job Summary

We are seeking an Assistant Bank BM for a direct hire opportunity in Santa Barbara, CA. This role may be aligned as a Branch Operations Specialist or Branch Operations Officer depending on experience and qualifications. The position is ideal for a banking operations professional who enjoys leading branch staff, supporting clients, maintaining compliance, and helping drive branch performance. This opportunity offers a professional, team‑oriented branch environment where strong leadership, service excellence, operational accuracy, and employee development are valued.

The Assistant Bank BM will work closely with branch leadership, support staff growth through coaching and training, and contribute to a positive customer experience. This is a strong fit for someone who wants stability, responsibility, community involvement, and a clear path to continue growing within branch banking management.

• Support daily branch operations, including staffing schedules, branch coverage, transaction approvals, file maintenance, overdraft reports, new account review, and operational documentation.
• Provide leadership, coaching, training, and support to Client Service Representatives, New Account staff, and teller team members.
• Ensure compliance with bank policies, branch procedures, security controls, documentation standards, and applicable state and federal banking regulations.
• Deliver excellent client service by resolving escalated customer concerns, handling account disputes, and recommending appropriate banking products and services.
• Partner with the Branch Manager on branch goals, customer retention, promotional activities, staff performance, and business development initiatives.
• Maintain accurate branch reporting, including daily large transaction reports, NSF exception processing, certification packages, and operational exception reviews.

• Minimum of 5 years of banking experience for Branch Operations Specialist consideration.
• Minimum of 8 years of banking experience for Branch Operations Officer consideration.
• Minimum of 2 years of supervisory experience for Branch Operations Specialist consideration.
• Minimum of 4 years of supervisory experience for Branch Operations Officer consideration.
• Minimum of 2 years of banking operations experience for Branch Operations Specialist consideration.
• Minimum of 4 years of banking operations experience for Branch Operations Officer consideration.
• Strong knowledge of branch banking operations, teller procedures, new accounts, transaction approvals, account maintenance, and compliance requirements.

We are an Equal Opportunity Employer. The Know Your Rights poster is available here: https://(Use the "Apply for this Job" box below). Your Rights
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The pay transparency policy is available here: https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program: /resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.