Sr. Site Reliability Engineer - Observability
Listed on 2025-12-02
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IT/Tech
Cloud Computing, Systems Engineer
Sr. Site Reliability Engineer - Observability
Software Engineering - Web Operations Santa Barbara,California San Diego,California Remote - California,United States Dallas,Texas Remote - Chicago,ILRemote - Washington DC,United States Remote - Atlanta,GARemote - San Francisco,CARemote - Denver,CO
App Folio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good.
Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
What You’ll Do
You will be helping them to build common infrastructure as well as help improve the reliability, quality of services and overall observability patterns. Along with your team, you’ll ensure all aspects of our shared product spaces have a plan to address any opportunities for exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery.
You’ll collaborate or embed with engineering teams, helping them to improve the reliability and quality of their services and infrastructure as we look to support the business success of App Folio.
You’ll be a member of the team that provides reliable, scalable observability and infrastructure for key components of the App Folio Real Estate Platform. You’ll help build the future of reliable, critical services, and support rapid and sustainable growth of new features.
What We’re Looking For
This is a great opportunity for someone who enjoys supporting teams, helping them become more self-sufficient, and building reliable, simple systems. This position will require on-call responsibilities. Lastly, you have strong communication skills and enjoy working on a team that values openness, integrity, ownership, and attention to detail.
Must-Haves
Experience developing Service Level Indicators and Service Level Objectives for the above systems.
Proven ability to diagnose and monitor performance and reliability issues across the stack: relational databases, web servers, networking, OS, containers, load balancers, etc. You’ll chase down performance problems and uncover root causes of system failures.
Strong coding background: you’ve written code to perform critical tasks or in production. The exact language doesn’t matter, though we give bonus points for Go, Ruby, or Python.
Expertise with Infrastructure as Code (Terraform, Cloud Formation, Pulumi, etc.)
Expertise with Kubernetes or other container orchestration tooling and technology patterns
Experience with Amazon Web Services (commonly EKS, RDS Aurora, Lambda, S3, EBS, Route
53, Dynamo
DB, and VPCs)
Bachelor’s degree and at least 5 years industry experience, or equivalent work experience
Ways To Stand Out From The Crowd
Mastery experience with some areas of our tech like Ruby on Rails, Kubernetes, MySQL, Linux, container orchestration, Networking, etc.
Location
Find out more about our locations by visiting our site .
The base salary that we expect to pay for this role is $138,400-$173,000.
The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here .
About App Folio
App Folio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about App Folio, visit
Why App Folio
Grow | We enable a…
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