Strategic Partner Manager

ABOUT THE OPPORTUNITY

Artera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.

Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability.

That changes with this role.

This is a hands‑on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross‑functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.

Applicants must be currently authorized and have the ability to provide proof of full‑time, long‑term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.

• Strategic Partnerships: manage and scale high‑value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues.
• Technical Bridge: oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders.
• Interoperability Management: direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow.
• Ecosystem Operations: scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement.
• Cross‑Functional Leadership: drive complex programs with internal and external stakeholders, managing end‑to‑end execution from joint planning to executive reporting.

• Experience:
  
  4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role.
• Industry
  
  Experience:
  
  working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement.
• Strategic Relationship
  
  Experience:
  
  experience working with integration vendors, EHRs, and/or interoperability programs.
• Technical Proficiency: familiarity with API‑based integrations and third‑party systems.
• Operational Intelligence: strong project management experience — ability to manage multiple work streams and drive end‑to‑end execution across stakeholders simultaneously.

• Familiarity with HL7/FHIR and healthcare integration standards.
• Background in enterprise SaaS and/or digital health.
• Track record of structuring and negotiating partnership agreements.
• Prior experience working at or with telecom and/or EHR vendors.

$98,000 – $135,000 a year. The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.

Artera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities.

In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs:

• Boston Metro Area, MA
• Chicago Metro Area, IL
• Denver Metro Area, CO
• Kansas City Metro Area (KS/MO)
• Los Angeles Metro Area, CA
• San Francisco / Bay Area, CA
• Seattle Metro Area, WA

To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.