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Technical Support Specialist — End-to-End TAC & Ops Impact

Job in Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for: WizeHire, Inc
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Wize Hire, Inc is seeking a Technical Assistance Center (TAC) Agent in Santa Barbara, California. This role involves managing customer support tickets and providing help through phone, email, chat, and onsite troubleshooting. You will ensure smooth communication between customers and technical teams, while also completing initiatives to enhance operational efficiency.

On-site attendance is crucial as you drive process improvements and assist in managing outages and escalation tickets effectively.

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