User Provisioning Analyst

Job Posting Details (External)

Position Number:

Payroll

Title:

FINANCIAL ANL 3 CX (005183)

Job Code: 005183

Job Open Date: 7/23/2026

Application Review Begins: 8/7/2026

Department Code (Name): CTLR (CONTROLLER) - Business & Financial Services

Percentage of Time: 100%

Union Code (Name): CX

Employee Class (Appointment Type): Staff:
Career (employment ending after 18 months)

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: STEPS

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $37.93 to $40.97/hour. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $37.93 to $68.68/hour.

Work Location: 3201 SAASB

Working Days and

Hours:

M-F 8-5

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid (Both UC & Non-UC locations) BFS supports a hybrid/remote agreement for this position and will continue to do so as long as it aligns with the role's needs and meets campus policies.

Department Marketing Statement: In support of the UCSB Mission and UC Statement of Ethical Values, Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.

Benefits of Belonging: Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of

Job Duties:

Reporting to the BFS Administrative Manager (Manager), the User Provisioning Analyst provides operational and administrative support for user access management, provisioning coordination, and system access compliance activities related to the Oracle Financial Cloud (OFC) environment. The position is responsible for coordinating day-to-day access provisioning processes, supporting access-related troubleshooting, and ensuring compliance with role-based training and established security protocols. The Analyst serves as a primary point of contact for access-related inquiries and Tier 1 support, managing Service Now ticket workflows and coordinating timely resolution of user requests.

The role supports risk mitigation and compliance efforts through maintenance of access documentation, RSA access lists, and transaction models used to monitor system activity and user access patterns. The position works collaboratively with BFS leadership, Business Systems Analysts, and compliance teams to support operational continuity, maintain accurate provisioning records, and contribute to the effectiveness and integrity of financial system access controls.

• Bachelor's degree in related area and / or equivalent experience / training.
• 1-3 years Proven track record serving as a primary point of contact for support, resolving routine inquiries, and managing escalations.
• 1-3 years Demonstrated experience managing the end-to-end lifecycle of user access requests, including triage, assignment, and resolution using Service Now or a similar ticketing system.
• 1-3 years Background participating in team process reviews to identify inefficiencies and implement changes that enhance processes.
• 1-3 years Experience drafting, maintaining, and updating formal documentation for workflows, support procedures, and internal control standards.
• 1-3 years Exceptional customer support skills with a track record of successfully resolving Tier 1 system access issues and guiding users through procedures.

Preferred Qualifications:

• 1-3 years Professional experience managing user provisioning, role assignments, and access administration within Oracle Financial Cloud (OFC) or a comparable enterprise ERP environment.
• 1-3 years Experience navigating and administering user access and controls within the Oracle Financial Cloud (OFC) environment or a similar enterprise ERP system.

• This position is a career appointment, ending after 18 months of employment.
• Candidates must be legally authorized to work in the United States without the need for employee sponsorship.
• Satisfactory criminal history background check.
• UCSB is a Tobacco-Free environment.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited…