Endpoint Infrastructure Engineer

Job

Location:

UCSB Campus

Full/Part Time:
Full Time

Position Number:

Payroll

Title:

INFO SYS ANL 3 TX (005462)

Job Code: 005462

Department Code (Name): PSYC (PSYCHOLOGICAL & BRAIN SCIENCES)

Union Code (Name): TX - Technical Professionals

Employee Class (Appointment Type):
Staff:
Career

FLSA Status:
Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: STEPS

Pay Rate/Range:
The budgeted salary range that the University reasonably expects to pay for this position is $92,394 to $110,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $92,394 to $/year.

Work Location:

Life Sciences Building 2308

Working Days and

Hours:

M-F, 8am-5pm

Benefits Eligibility:
Full Benefits

Type of Remote or Hybrid Work Arrangement:
Hybrid (Both UC & Non-UC locations)

The Endpoint Infrastructure Engineer is an integral member of the College IT (CIT) and Psychological and Brain Science (PBS) departments, in service to PBS, and other CIT supported groups. Provides technical expertise and a high-level of service for Endpoint, Active Directory and network support. Responsible for deployment and upkeep of various Windows and cloud-based services in coordination with the Manager of Desktop Services.

Plans, implements, tests, secures and maintains services used by staff, faculty and students across multiple departments and organizations. Serves as an escalation point for complex problems relating to desktop support and endpoint infrastructure. Trains user support staff on various topics pertaining to projects and matters of expertise.

• Bachelor's degree in related area or equivalent experience/training
• 1-3 years Experience with proactive defense, incident response and analysis
• 1-3 years Experience with planning for deployment and creation of feedback mechanisms
• 1-3 years In-depth experience with network diagnostic and performance management tools and software

• Broad and advanced IT skill set and knowledge.
• Ability to plan, execute and maintain projects of medium complexity and scale.
• Ability to identify opportunities to leverage technology to drive research and instructional success.
• Ability to analyze and solve moderately complex issues with computing devices, servers and systems in an academic and research setting.
• Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions. Ability to write documentation in a clear and concise manner for both technical and non-technical readers.
• Advanced knowledge of computer security tools and demonstrated skills at developing and administering complex security controls and configurations in a heterogeneous environment.
• Demonstrated skills associated with adapting equipment and technology to serve user needs.
• Demonstrated experience writing and editing complex scripts used to perform system maintenance and administration.
• Thorough and broad knowledge and experience working with wireless network management systems, specifically Ubiquiti Unifi software and access points. Advanced knowledge of Microsoft Active Directory, including best practices, security, and maintenance.
• Familiarity and experience with MDM services and modern endpoint device management techniques.
• Strong teamwork skills and ability to collaborate with colleagues of various technical abilities.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization.
• Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Self-motivated and possess the ability to work independently and as part of a team.
• Able to learn effectively and meet deadlines.
• Accomplishes tasks in a detail oriented and thorough manner, ensures the core issue is solved and follows up as appropriate.

• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC…