Repair Technician - Medical Devices

Repair Technician I - Medical Devices

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is looking for a Repair Technician I to join our team in a role that blends hands‑on technical skill with critical diagnostic work. This position will perform incoming evaluations to identify failure modes and utilize everything from digital multimeters to oscilloscopes to ensure our medical devices meet life‑saving specifications.

Whether it is disassembling complex components or navigating SAP to track work orders, commitment to Good Document Practices (GDP) and precision.

• Operates a variety of hand-operated tools and electronic equipment to repair products specified on work orders using standard work instructions and inspection procedures.
• Performs incoming evaluations and identify failure mode of returned product using a variety of factors.
• May support daily product testing by performing FCO (Final Checkout), FCL (Final Check List) and other automated or manual electrical tests.
• Tests products use a variety of tools which may include computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, digital and analog electrical test equipment.
• Record test results and findings into forms or database applications.
• Responsible for accessing and following packaging instructions and work instructions from PLM and Document management systems based on product structure requirements.
• ERP and Complaints database experience preferred.
• Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines.
• Performs inspection of work completed and documentation to assure correct specifications and functional criteria have been met.
• Performs daily cleaning of the work area and initiates “Area Clearance” to maintain material traceability at the workstation.
• Performs or initiates required Preventive Maintenance schedules on the equipment and tooling within the repair department.
• Support department with internal/external audits and non-conformances (NCRs)
• Ensure all departmental procedures and Good Document Practices (GDP) are followed.
• Provides department management with input for new products, processes, procedures, and fixture development.
• Ability to work on multiple process steps or lines adjusting and reprioritizing work as necessary.
• Must accurately transact Service work order data into ERP.
• Participate in required company training activities related to products and processes supporting medical device manufacturing.
• Maintain and follow electrostatic discharge (ESD) work environment procedures.

• Demonstrates limited knowledge of industry practices and standards.

• Ability to identify and define problems, collect data, analyze established facts, draw valid conclusions, and effectively communicate the information both verbally and in writing to a variety of audiences. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to both appropriately format and develop a clear logic trail to establish conclusions based on an understanding of factual evidence.
  
  Ability to critically think; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to actively learn, understanding the implications of new information for both current and future problem‑solving and decision‑making.

• Work is performed under very general supervision. Follows specific, detailed instructions.

• Basic knowledge of MS Office (Excel, Teams, Outlook) preferred.
• Basic knowledge of visual inspection, part handling, component assembly, and barcode scanning.
• Basic ability to test, disassemble and repair returned products.
• Navigates SAP, Agile and Documentum systems with assistance.
• Basic CNC and bead blasting skills preferred.
• Solving simple math equations and the ability to perform tasks through verbal communication.
• Adopt…