Shelter Manager

The Shelter Manager plays a key role in ensuring shelter animals receive quality care, assisting over-crowded agencies through transfer intake, and providing staff coaching and development.

• Assist the Director of Shelter Services in consistent implementation of shelter practices, procedures, and protocols between campuses; alignment to the tenets of Socially Conscious Sheltering, and achievement of SBH strategic goals.
• Manage all aspects of transfer animal selection and intake to maintain adoption-driven capacity at both SB campuses.
• Manage Animal & Client Care Specialist training, certification, and professional development to maintain high performance and compliance standards; participate in performance evaluations; promptly address/report performance concerns; keep Director apprised of staff progress.
• Assist Director of Shelter Services with development and implementation of protocols and processes aimed at efficient kennel operations and client services.
• Train staff and volunteers in foster care procedures and monitor foster care placement to ensure appropriate care and efficient pathways for animals housed off‑site;
• Assist Director of Shelter Services in the development of departmental budget; monitor expenditures and resources; work within budget parameters.
• Participate on committees and projects; support/attend donor cultivation and fundraising/outreach events; work collaboratively with all SBH departments; serve as SBH liaison to other organizations.
• Perform daily animal care, kennel support duties, and client services as‑needed.
• Perform other duties as assigned.

• Associates degree required;
  Bachelor's Degree (BA) preferred, 2-4 years experience in related industry or equivalent combination of education and experience.
• 3 years of experience leading teams and managing projects.
• A sincere interest in supporting and advocating for the philosophies, policies, and mission of Santa Barbara Humane, a Socially Conscious Shelter.
• Knowledge of animal breeds, health, behavior, and safe animal handling preferably within an animal shelter environment.
• Possession of a valid California driver’s license.
• Ability to communicate effectively in English, both verbally and in writing, as required to collaborate with English‑speaking team members and customers, and to ensure safety protocols are followed.

This position is based at our Santa Barbara Campus but requires working 2-3 days a week at our Santa Maria Campus.

Full job description available upon request.