Quality Assurance Manager

Quality Assurance Manager

The Quality Assurance Manager provides leadership and oversight of the company’s ISO 9001-compliant Quality Management System (QMS) while supporting a fast-paced manufacturing environment focused on electronics and complex assemblies. This role manages quality system activities, internal and supplier audits, corrective and preventive actions, inspection operations, and the development of a high-performing quality team. The position is ideal for an experienced Quality Engineer, Supplier Quality Engineer, Quality Systems Manager, or Quality Manager who is ready to expand leadership responsibilities, drive continuous improvement, and support business growth and operational objectives.

• Manage and maintain the ISO 9001-compliant Quality Management System, ensuring it effectively supports manufacturing operations and business objectives.
• Serve as the primary quality representative for internal stakeholders and external parties on all quality-related requirements.
• Maintain and update quality manuals, procedures, work instructions, and related documentation to ensure clarity, accuracy, and compliance.
• Drive continuous improvement initiatives and process enhancements across the organization to strengthen quality performance.
• Partner with leadership to ensure quality objectives are aligned with strategic goals and that compliance requirements are consistently met.
• Lead and execute internal quality audits to verify adherence to QMS procedures and standards.
• Coordinate customer, certification, and external audits, ensuring preparation, execution, and follow-up actions are managed effectively.
• Ensure audit findings are documented, analyzed, and addressed through effective corrective actions and preventive measures.
• Monitor ongoing compliance with industry standards, customer requirements, and regulatory expectations.
• Conduct supplier quality evaluations and audits to assess capability, compliance, and performance.
• Manage supplier corrective action requests (SCARs), ensuring timely resolution and sustainable improvements.
• Develop supplier quality metrics and performance improvement initiatives to strengthen the supply base.
• Support supplier qualification, onboarding, and development activities to ensure robust quality performance.
• Lead and mentor quality, inspection, and testing personnel, fostering a culture of accountability, collaboration, and continuous learning.
• Oversee inspection and electronics testing activities to ensure incoming, in-process, and final inspections meet defined quality requirements.
• Review and disposition nonconforming material, coordinating with cross-functional teams to determine appropriate actions.
• Partner closely with manufacturing teams to resolve quality concerns, improve product performance, and prevent recurrence of issues.
• Lead Corrective and Preventive Action (CAPA) programs, from issue identification through root cause analysis and implementation of sustainable solutions.
• Analyze quality data, trends, and performance metrics to identify risks, opportunities, and priorities for improvement.
• Conduct root cause investigations for quality issues and implement corrective actions that address underlying causes.
• Present quality performance updates, audit results, and improvement plans to leadership, providing clear recommendations and status reports.
• Support customer quality investigations and corrective actions, ensuring timely, thorough responses and strong customer satisfaction.
• Maintain compliance with applicable standards and regulatory requirements, including ISO 9001 and other relevant quality frameworks.
• Ensure quality systems and processes effectively support ongoing growth, infrastructure upgrades, and long-term customer satisfaction.
• Contribute to major manufacturing and infrastructure upgrade projects by defining quality requirements and ensuring robust implementation.

• At least 5 years of experience managing or leading a Quality Management System within a manufacturing environment.
• Strong working knowledge of ISO 9001 standards and their application in manufacturing operations.
• Hands‑on experience conducting internal quality audits…